The primary responsibility of any cleaning company is to satisfactorily clean for individuals or other businesses and help create maintained interiors.
Repair Of Breakages
In addition to being fully bonded and insured it is the responsibility of any good cleaning company to cater for any breakage or damage caused by an employee of the cleaning service during cleaning or remove any problems they caused. An insured company makes sure to compensate a client if anything in their home is broken which means that they should be responsible enough to have written policies on how to go about such incidences of breakage.
Maintaining Cleaning Schedules
It is also a key responsibility for cleaning companies to have organized schedules and to be able to call the person they are meant to clean for at least a day earlier to remind them of the clean they scheduled.
It is the responsibility of any good cleaning company to have a compensation insurance for all of their employees. This is a requirement of the law. They need not open up avenues for lawsuits to the people who hire them if a cleaner is hurt or injured while doing their job in someone’s home.
Cleaning companies are meant to have proper and formally documented training programs instead of just getting individuals to go out there and get the job done without any proper training. The essence of having proper training is to ensure that the quality of work done is consistent, and the turnover is reduced.
Credible Documentation For Their clients
Another key responsibility of a cleaning company would be to provide their clients with copies of background checks of their employees. This would mean a good cleaning company first has to have credible references and conduct background checks on the people they hire to ensure the safety of their clients. This goes a long way to prevent incidences of theft and such because most people with criminal backgrounds usually settle for this kind of jobs because nobody would hire them.
Quality Assurance Program
It is a key responsibility of a cleaning company to have quality assurance program. What this means is that a good cleaning company needs to have proper methods to measure the quality of the services they offer and this should frequently be done through follow-ups or surveys and leave behind some comment cards for their clients so that they constantly know what to improve.…